Bredin Report: How SMBs are using AI, Part 4

SMB AI Late Adopters: Expected Usage and Benefits In last week’s Bredin Report, we discussed new research from the most recent wave of our SMB Pulse survey of 500 U.S.-based principals on how they have implemented AI, and its challenges. In that survey, we also asked AI non-users – specifically those SMBs who are interested in but have

Bredin Report: How SMBs are using AI, Part 3

AI Implementation and Challenges In last week’s Bredin Report, we discussed new research from the most recent wave of our SMB Pulse survey of 500 U.S.-based principals on the contribution and benefits of AI to their businesses. In that survey, we also asked about how SMBs have implemented it, and the challenges they have experienced. There is no one clearly dominant implementation practice

Fastcast: SMB Application Purchase Plans and Information Sources

In this fast-paced and informative webcast, you’ll learn new research and insights on: The applications SMBs use, and what they plan to acquire in 2023 What motivates SMBs to investigate new applications What SMBs want in an application – i.e., what the key application purchase considerations are The information sources they use to learn about,

Bredin Report: How SMBs Benefit from AI, Part 2

In a recent Bredin Report, we discussed new research from the most recent wave of our SMB Pulse survey of 500 U.S.-based principals on SMB adoption of AI, and what they’re using it for. In that survey, we also asked about the contribution AI is making to the SMBs who are using it. In a word, it’s very

Bredin Report: How SMBs are using AI

AI tops the list of SMBs’ application purchase plans for 2023 – but their current adoption and usage of AI varies widely by size. Those are some of the findings from Bredin’s most recent wave of the SMB Pulse survey of 500 U.S.-based principals. Specifically, we found that: Very small businesses (VSBs, or companies with fewer than

Bredin Report: SMB Application Spending: What’s About to Change

SMBs have big purchase plans for applications this year, and AI tops the list of categories they’ll spend on in 2023. That’s the topline from Bredin’s March wave of the SMB Pulse survey of 500 U.S.-based principals. This research also reveals that SMBs currently use financial management, document management and videoconferencing applications the most. It’s interesting to

Fastcast: SMB Overview, Outlook and Challenges

In this fast-paced and informative webcast, you’ll learn new research and insights on: How SMB is defined SMB firmographics How many SMBs are in each major industry The changing rate of business formation How optimistic SMBs are about their business prospects Which challenges keep SMBs up at night How concerned SMBs are about inflation, interest

Bredin Report: New data reveals big SMB differences by age and industry

Small and midsized business (SMBs) are optimistic about their prospects for 2023 – some very optimistic. Seventy-seven percent of SMBs say they’ll grow this year, and 46% expect to increase revenues by 10% or more versus 2022, according to Bredin’s March wave of the SMB Pulse survey of 500 U.S.-based principals. Growth outlook is more nuanced by

Bredin Report: SMBs Focus on Financials and Customers

Despite ongoing inflation, continuing fears of a recession and the recent banking turmoil (along with record sector-specific bankruptcies), small and mid-sized businesses (SMBs) are surprisingly optimistic about their prospects for 2023, according to preliminary data from the March wave of our SMB Pulse survey. Half of respondents expect their revenue to increase 10% or more in 2023, and

Bredin Report: SVB, Signature and the Side Effects For SMBs

Preliminary data from Bredin’s recent SMB Pulse survey of 500 U.S.-based SMB principals highlights the effect of the failures of Silicon Valley Bank and Signature Bank on SMB business outlook, and where they plan to keep their money. On the one hand, SMB outlook is generally positive. Just over half expect their revenues to increase by more