In this video Stu Richards has a conversation with Jim Granat, Senior Vice President and Co-Head of OnDeck. In this fast-paced and informative Q&A, you’ll learn:

• The future of small business lending in the U.S.
• How innovation is driving everything from customer experiences to a shift toward Open Banking – and more
• The impact of the pandemic, inflation and supply chain constraints on small business
• How vendors like you can support small businesses in this turbulent economy
• What the surge in small business formation means for the financial services industry specifically, and to other vendors to the small business segment more broadly
• How OnDeck innovates in marketing and customer experience
• What innovation has meant for OnDeck’s performance