Recently we’ve run a series on what SMBs want in a payments solution. This week, we’ll shift our focus to the most pressing business challenges SMBs face right now, using data from our SMB Pulse survey of 500 U.S.-based principals. Very small businesses (VSBs, with fewer than 20 employees) rate customer retention as their most important business challenge. Customer…
When SMBs are ready to buy a payment solution, they look for 24/7 availability, data security protection, ease of use, and good service. These preferences emerged from Bredin’s recent SMB Pulse survey of 500 U.S.-based principals. When it’s time to make a purchase, very small businesses (VSBs, with fewer than 20 employees) are most concerned with how…
In the last Bredin Report, we continued our series on what small and midsized businesses (SMBs) want in the tools they use to accept payments from their customers. Today, we are using the data from our most recent SMB Pulse survey of 500 U.S.-based principals to assess the reasons SMBs begin to look for new payment solutions –…
The world of payments is changing rapidly. What do these changes mean for SMBs, and how can your company best position and promote its payment solutions? In this new research, What SMBs Want in a Payments Solution, you’ll learn: What SMBs accept for payments today – and how payment acceptance is changing Which payment platforms SMBs are using – and which they intend to use going forward The concerns SMBs have with the…
Last report, we looked at the concerns small and midsized businesses (SMBs) have with payment solutions. This week, our series on what SMBs want in the tools that allow them to collect payments from their customers continues with a look at the high growth potential that payment solutions have in the SMB segment this year,…
Last report, using the data from our most recent SMB Pulse survey of 500 U.S.-based principals, we kicked off a new series on what SMBs are looking for in the tools that allow them to collect payments from their customers. We’re continuing the conversation in this week’s Bredin Report with a discussion of the concerns SMBs have with payment…
Over the past few weeks, we’ve shared insights on how SMBs are using – and benefiting – from AI. With this issue, we will kick off a new series, using data from our SMB Pulse survey of 500 U.S.-based principals, to explore what SMBs want in a payment solution. We will start with a focus…
AI is taking the world by storm. What are its implications for SMBs, and how can marketers help entrepreneurs adopt and use it most effectively? In this fast-paced and informative webcast, you’ll learn new research and insights on: Where SMBs are in the adoption cycle – i.e., who the early adopters are, and who are laggards…
In a recent Bredin Report, we discussed new research from the most recent wave of our SMB Pulse survey of 500 U.S.-based principals on how SMBs who aren’t yet using AI – but are interested in it – expect to benefit from it, and what’s keeping them from adopting it. In that survey, we also asked…
In last week’s Bredin Report, we discussed new research from the most recent wave of our SMB Pulse survey of 500 U.S.-based principals on how they have implemented AI, and its challenges. In that survey, we also asked AI non-users – specifically those SMBs who are interested in but have not yet adopted AI – how they expect…