Bredin Report: SMB yearend priorities

Each month, we survey 500 SMB principals to keep track of their evolving needs and priorities. We recently asked what they plan to do or buy by the end of the year, and the results are intriguing: Good news for FedEx, UPS and the USPS: the most common action SMBs plan by the end of the year

Bredin Report: How is COVID-19 affecting SMB priorities?

With so much of the focus of small and mid-sized businesses (SMBs) today on coping with the effects of COVID-19, we wanted to see how SMB priorities have changed since just before the pandemic. The results are intriguing: The biggest change is with coping with economic uncertainty; 64% rate it a somewhat or much higher priority now than

Bredin Report: What keeps SMBs up at night?

With so much of the focus of small and mid-sized businesses (SMBs) today on coping with the effects of COVID-19, we wanted to see how SMB challenges have changed since just before the pandemic. The effect on revenue outlook has been dramatic: The effect on business challenges has been a mixed bag. Some of the top concerns

Bredin Report: What COVID-19 help do SMBs want from you?

COVID-19 has been a cataclysm for many small and mid-sized businesses (SMBs): 1.85 million SMBs closed in the second quarter, with projected total COVID-19 closures exceeding the Great Recession To pick one industry, 100,000 (which is one in every six) restaurants have closed permanently According to our latest research, Two in three SMBs (68%) are

Bredin Report: Selling SaaS to SMBs, Part 2

Last time, we discussed what applications SMBs use in the cloud, their cloud adoption plans, and the key drivers of cloud adoption. Our survey of 500 SMB principals via the Bredin SMB Pulse yielded many additional insights on selling SaaS to SMBs, though, including how they learn about, research and decide on SaaS solutions, what

Bredin Report: Selling SaaS to SMBs, Part 1

The COVID-19 pandemic has accelerated SMB technology adoption. Whether it is to sell more online, reduce costs or boost productivity, the pandemic has forced many SMBs to reassess their operations and deploy technology to improve many aspects of their business. One of the leading ways SMBs are adopting technology, of course, is software as a

Bredin Report: What motivates SMBs to buy?

SMB purchase motivators Each month, Bredin surveys 500 U.S. SMB principals in our shared-client survey the SMB Pulse. Recently, we asked SMBs about the relative importance of a wide range of product and service benefits. While not all of the benefits we surveyed may be relevant to your offerings, the results may still be useful